Effective Date: 10/19/2025
This Privacy Policy describes how Raise Cravings ("Company," "we," "us," or "our") collects, uses, processes, and shares the information of users, buyers, donors, and campaign organizers ("you" or "your") through our website, mobile application, and all related services (collectively, the "Service").
By accessing or using our Service, you agree to the terms of this Privacy Policy and our Terms and Conditions of Use.
1. The Information We Collect
We collect information based on your interactions with our Service, specifically tailored to our hybrid model of e-commerce sales and fundraising.
A. Information You Provide Directly to Us
This information is collected when you create an account, make a purchase, create a campaign, or submit a donation.
B. Financial and Payment Data
We use secure, PCI-compliant third-party payment processors (e.g., Stripe, PayPal) to handle payment transactions. We do not store full credit card numbers on our servers. We receive a tokenized version of your payment card information, which allows us to process future transactions, along with limited transaction data (last four digits of card, expiration date, transaction amount).
C. Information Collected Automatically
When you access the Service, we automatically collect specific data:
Device Data IP address, browser type. operating system, device identifiers, and connection information.
Usage DataPages viawed. links dlicked. referring URL, time spent on the Service, and transaction history.
Cookies and Trocking:
We use cookies, web beacons, and similar technologies to track activity, remember preferences, and gather aggregated demographic
information
2. How We Use Your Information (Processing Purposes)
We use the collected data for the following legitimate business purposes:
3. How and Why We Share Your Information
We share your data transparently in connection with running our Service. We do not sell your Personal Data for monetary compensation.
A. Sharing with Campaign Organizers/Beneficiaries
For Product Purchases: When a Buyer purchases a product, we share the Buyer's name, shipping address, and product details with our fulfillment/shipping partners to complete the order. We share the Buyer's name and purchase amount with the associated Campaign Organizer for campaign transparency and reporting.
For Direct Donations: Unless you choose to remain anonymous, we share your name, email address, and donation amount with the specific Campaign Organizer to whom you donated.
For Organizer: We may share Organizer contact and Beneficiary information publicly on the Campaign Shop page to ensure transparency with Donors/Buyers.
B. Sharing with Third-Party Service Providers
We share data with external vendors who perform critical functions on our behalf. These parties are contractually obligated to protect your data and only use it for the service they provide:
Payment Processors: To securely process product purchases and donations (e.g. Stripe, PayPal).
Fulfillment & Logistics: To ship ordered products (e.g., USPS, FedEx).
Analytics Providers: To understand website usage and improve the Service (e.g., Google Analytics).
Technology Providers: For hosting, security, and cloud infrastructure.
C. Sharing for Legal Purposes
We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:
Comply with a legal obligation, subpoena, or government request.
Protect and defend the rights or property of Raise Cravings or the Raise Cravings Parties.
Prevent fraud, investigate possible wrongdoing, or protect the personal safety of users or the public.
Protect against legal liability.
D. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be among the assets transferred to the acquiring entity.
4. Your Privacy Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your Personal Data:
5. Data Security and Retention
A. Security Measures
We implement industry-standard administrative, technical, and physical security measures to protect your Personal Data. This includes using data encryption for sensitive information (like payment details handled by third parties) and internal policies to restrict data access to only authorized personnel. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
B. Data Retention
We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax or financial record-keeping obligations). Organizer and transaction data is retained for the legally mandated period to comply with financial reporting and anti-fraud regulations.
6. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please contact us at:
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically.
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