Privacy Policy

Effective Date: 10/19/2025

This Privacy Policy describes how Raise Cravings ("Company," "we," "us," or "our") collects, uses, processes, and shares the information of users, buyers, donors, and campaign organizers ("you" or "your") through our website, mobile application, and all related services (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy and our Terms and Conditions of Use.

1. The Information We Collect

We collect information based on your interactions with our Service, specifically tailored to our hybrid model of e-commerce sales and fundraising.

A. Information You Provide Directly to Us

This information is collected when you create an account, make a purchase, create a campaign, or submit a donation.

User Role Type of Data Collected Primary Purpose for Collection

All Users Name, Email Address, Phone Number, Password Fulfilling product orders and shipping, issuing invoices.

Product Buyers Shipping Address, Billing Address, Order Details (products purchased, price) Fulfilling product orders and shipping, issuing invoices.

Donors (Direct Donation) Name, Email Address, Donation Amount, Display Name preference (Anonymous/Public) Processing the donation and issuing contribution acknowledgments.

Campaign Organizers Bank Account/Routing Information, Tax/EIN/SSN Data Facilitating Payouts of Campaign Funds (sales portion and net donations)

(for identity verification and fund transfers), Organization Documents

Customer Support Content of communications (emails, chat logs, calls) Providing necessary customer service and technical support.

B. Financial and Payment Data

We use secure, PCI-compliant third-party payment processors (e.g., Stripe, PayPal) to handle payment transactions. We do not store full credit card numbers on our servers. We receive a tokenized version of your payment card information, which allows us to process future transactions, along with limited transaction data (last four digits of card, expiration date, transaction amount).

C. Information Collected Automatically

When you access the Service, we automatically collect specific data:

Device data: IP address, browser type. Operating system, device identifiers, and connection information.
Usage Data: Pages viewed. Links clicked. Referring URL, time spent on the Service, and transaction history.
Cookies and Tracking:
We use cookies, web beacons, and similar technologies to track activity, remember preferences, and gather aggregated demographic
information

2. How We Use Your Information (Processing Purposes)

We use the collected data for the following legitimate business purposes:

User Role Type of Data Collected

Order & Fulfillment To process transactions for product sales, arrange shipping, handle returns, and fulfill orders.

Fundraising & Payouts To calculate and securely remit the Campaign Portion from sales and the Net Direct Donation Amount to the Campaign Organizer.

Account Management To create, maintain, and secure your User Account and Campaign Shop.

Service Fees To deduct the Raise Cravings Service Fee and payment processing fees from Direct Donations before Payout.

Communication To send service announcements, order/shipping updates, security alerts, and respond to your requests.

Security & Fraud To screen for and prevent fraud, unauthorized transactions, and illegal activities.

Marketing To send you promotional materials about our products or campaigns that may interest you (if you have opted in).

Improvement To monitor and analyze usage, trends, and activity to improve the functionality and user experience of the Service.

3. How and Why We Share Your Information

We share your data transparently in connection with running our Service. We do not sell your Personal Data for monetary compensation.

A. Sharing with Campaign Organizers/Beneficiaries

For Product Purchases: When a Buyer purchases a product, we share the Buyer's name, shipping address, and product details with our fulfillment/shipping partners to complete the order. We share the Buyer's name and purchase amount with the associated Campaign Organizer for campaign transparency and reporting.
For Direct Donations: Unless you choose to remain anonymous, we share your name, email address, and donation amount with the specific Campaign Organizer to whom you donated.
For the Organizer: We may share the Organizer's contact and Beneficiary information publicly on the Campaign Shop page to ensure transparency with Donors/Buyers.

B. Sharing with Third-Party Service Providers

We share data with external vendors who perform critical functions on our behalf. These parties are contractually obligated to protect your data and only use it for the service they provide:

Payment Processors: To securely process product purchases and donations (e.g., Stripe, PayPal).
Fulfillment & Logistics: To ship ordered products (e.g., USPS, FedEx).
Analytics Providers: To understand website usage and improve the Service (e.g., Google Analytics).
Technology Providers: For hosting, security, and cloud infrastructure.

C. Sharing for Legal Purposes

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

Comply with a legal obligation, subpoena, or government request.
Protect and defend the rights or property of Raise Cravings or the Raise Cravings Parties.
Prevent fraud, investigate possible wrongdoing, or protect the personal safety of users or the public.
Protect against legal liability.

D. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be among the assets transferred to the acquiring entity.

4. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

Right Description How to Exercise

Right to Access You have the right to request a copy of the Personal Data we hold about you. Contact us via the methods in Section 6.

Right to Rectification You have the right to request the correction of incomplete or inaccurate data. Update via your User Account settings or contact us.

Right to Deletion You have the right to request that we delete your Personal Data, subject to certain Contact us via the methods in Section 6.

legal exceptions (e.g., retaining records for tax compliance or fraud prevention).

Opt-out of Communications You can withdraw consent to receive marketing emails or promotional messages. Click the "unsubscribe" link at the bottom of any marketing

email, or reply "STOP" to SMS messages.

"Do Not Sell My Info" Raise Cravings does not sell your Personal Data for monetary compensation. N/A (We do not sell data)

If we ever change this practice, we will provide a clear mechanism for you to opt out.

5. Data Security and Retention

A. Security Measures

We implement industry-standard administrative, technical, and physical security measures to protect your Personal Data. This includes using data encryption for sensitive information (such as payment details handled by third parties) and internal policies to restrict access to data to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

B. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax or financial record-keeping obligations). Organizer and transaction data is retained for the legally mandated period to comply with financial reporting and anti-fraud regulations.

6. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please contact us at:

Contact Method Details

Email Address support@bakedcravings.com

Mailing Address Raise Cravings - Attn: Privacy Officer 1673 Lexington Ave, NY, NY 10029

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically.